I've had this bag for a few years (May 23) and I kept forgetting to write a little blurb about it. (I'm only here because I had a bit of an oopsie with the bike and one of the side pockets has a bit of damage. (let's see what the insurance says).
Expected way more, as the bike went into the gravel next to the road. But the bag held up really really well. Better than the bike unfortunately (I was fine... ALWAYS WEAR PROPER GEAR KIDS!!!).
First of all. this is an awesome bag. It's ginormous and I don't even have the biggest one. I can just pop my whole backpack in there (containing my lunchbox, laptop and other stuff, without having to extend it.
Use it daily (Brisbane weather) and it just does its job.
The clips clips, the straps strap and the zips zip (although more on those later).
I have 2 points of criticism:
It's not waterproof. Not at all. Thankfully it's dry here most of the time. Even the raincover does not stop the occasional shower. Although maybe that's an age thing? Not sure.
The zippers FEEL fragile. Could be more heavy duty, but maybe because they look/feel a bit fragile I've been more careful with them, making them last longer. Still feel it could be a point of improvement.
Now, even with those criticisms, if I had to buy a new bag.
I would not hesitate for one second and buy another one.